FREQUENTLY ASKED QUESTIONS.
Everything you need to know before booking your appointment.
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Patrona Studio is located in East Vancouver near Fraser & King Edward, inside a private studio setting. Appointments are by appointment only, & the exact address is provided 24 hours before your scheduled service. When you arrive, simply text to let us know you’re outside.
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All appointments are booked online through the booking site. Choose the service that best matches what you’re looking for, select your preferred date & time, & make sure to add any nail art, removal or additional services you may need so enough time is reserved for your appointment.
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If you’re unsure which service is best for you, text 604-603-7563 with a clear photo of your current nails & an inspo photo if you have one. You’ll be guided toward the correct service before booking so the right amount of time can be reserved for your appointment.
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Foreign fills may be accepted with prior approval. Because every technician uses different products, techniques & prep methods, the existing set needs to be assessed first. Text 604-603-7563, with clear photos before booking. Depending on the condition of the nails, a removal & fresh full set may be recommended instead.
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If you currently have acrylics, gel-x, builder gel or another product on your nails, please make sure the appropriate removal is added when booking. Removals require additional appointment time, & arriving with unexpected product may mean the service needs to be adjusted or rescheduled.
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Nail art is booked based on the amount of detail, time & techniques needed for your design. If you’re unsure which option your inspo falls under, text 604-603-7563 with your photo before booking. This helps make sure enough time is reserved to create the look you want without rushing your appointment.
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A dry pedicure is a waterless pedicure performed without soaking the feet in a traditional foot bath. Because there’s no shared basin or standing water involved, it can offer a more hygienic & controlled approach to pedicure care. The service focuses on detailed nail & cuticle work, precise shaping, exfoliation & careful product application for a clean, polished finish. All tools & surfaces are properly cleaned & disinfected between clients.
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To keep the studio comfortable, calm & focused, appointments are on-on-one & clients are asked to arrive solo unless otherwise approved in advance. This also helps keep the space from becoming crowded & allows your appointment time to stay focused entirely on your service.
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Cash. e-transfer & card payments are accepted. Card payments can be processed in the studio & tipping is always appreciated but never expected.
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Yes! Appointments can be rescheduled with a minimum of 48 hours’ notice. We understand that unexpected situations can arise; however, changes made with less than 48 hours notice’ are subject to a charge of 100% of the booked service amount, as this time has been reserved specifically for you & may be difficult to fill on short notice. Please contact the studio as soon as possible if you need to make any changes to your appointment. We recommend reviewing our full booking policies before scheduling.
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There is a 5 day grace period for complimentary fixes if you experience lifting, chipping, cracking or another issue related to the product, structure or application of the nail. After the 5 day grade period, or for accidental damage & general wear & tear, individual nail repairs can still be booked separately under REPAIRS.
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Booking in advance is always recommended, especially for evenings, weekends or dates around holidays & special events. Availability can fill quickly, so if you know you have an upcoming event it’s best to secure your appointment as early as possible.
still have a question?
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